More leads are being lost after the click than most owners realize.
The average trade business loses 40–60% of website inquiries to slow follow-up, missed calls, and leads that fall through without a system. We build the forms, follow-up sequences, missed-call recovery, and reactivation infrastructure that changes that.
Most trade business owners know the website is generating some inquiries. What they do not know is how many they are losing after that inquiry comes in.
A homeowner fills out a form at 9pm and does not hear back until the next afternoon. By then, they have already called the competitor who texted them back within ten minutes. A call goes to voicemail during a job. The voicemail never gets returned. A past customer needs a service and there is no system to re-engage them.
These are not one-off problems. They are structural lead leakage that adds up to thousands of dollars in missed revenue every month. The Lead Capture & Automation system is built specifically for how trade businesses operate — with follow-up that happens automatically while you are on the job.
What's Included
Smart lead forms and chat widgets
Capture inquiries on every page, not just the contact page. Conditional logic asks the right questions based on the service the visitor is interested in.
Automated email and SMS follow-up
Leads receive immediate confirmation and a structured nurture sequence — so they hear from you even when you are on a job.
Missed-call text-back automation
When a call goes to voicemail, an automated text is sent within 60 seconds. Turns a missed call into a text conversation before they call the next business.
Customer reactivation campaigns
Systematic outreach to past customers with seasonal reminders, maintenance offers, and referral incentives.
CRM integration and lead routing
Connects to your existing CRM or ours. Leads are routed and tracked so nothing falls through the cracks.
What's Included
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The lead is not won when the form gets filled. It is won when the follow-up actually happens.
The audit will show exactly where leads are leaking — and what the right system looks like to stop it.
Free audit — no obligation, no sales pressure.